{"id":5593,"date":"2021-02-02T22:04:44","date_gmt":"2021-02-02T22:04:44","guid":{"rendered":"https:\/\/www.jkrcomix.com\/main\/?page_id=5593"},"modified":"2021-02-02T22:11:15","modified_gmt":"2021-02-02T22:11:15","slug":"support","status":"publish","type":"page","link":"https:\/\/www.jkrcomix.com\/main\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

1. Cancellation of your subscription<\/strong>
\n————————————————————————————————-
\nIf you would like to cancel your membership or subscription you previously purchased with Verotel and you wish not to be billed again, please login here.<\/a><\/p>\n

2. Issues with your usercode \/ password<\/strong>
\n————————————————————————————————-
\nIf you have lost your usercode, password, or both, you can easily request them online! For other issues, please go to our discord channel and dm JKR.<\/p>\n

3. How to update your billing information<\/strong>
\n————————————————————————————————-
\nPlease contact Verotel Enduser support at: livesupport@verotel.com <\/p>\n

4. My transaction is DECLINED<\/strong>
\n————————————————————————————————-
\nIf you are a new Verotel customer and you receive ‘Your credit card is DECLINED’ when you want to sign up for the website of your choice, then please check the following:<\/p>\n

a. did you fill out all the fields in the order form?
\nb. did you enter the correct expiration date?
\nc. did you leave any spaces or dashes in your credit
\ncard number or phone number?
\nd. did you use your home phone number as the phone number entered?
\ne. did you enter your complete email address?
\nf. did you fill out the correct address and cardholder information?
\ng. are you currently in the country where your credit card
\nwas issued?
\nh. do you have sufficient funds in your credit card account?<\/p>\n

If all your answers are YES on the above questions, please contact Verotel support below for assistance.<\/p>\n

Note: Due to security reasons you are only able to do a transaction once per 10 minutes. So please wait at least 10 minutes before submitting your information again.<\/em><\/p>\n

5. All other questions<\/strong>
\n————————————————————————————————-
\nBilling\/Membership: Questions regarding credit card and bank statements, transactions, fraud, unrecognized charges etc.<\/p>\n

\u2022 Submit support ticket: http:\/\/www.vtsup.com<\/a>
\n\u2022 Email: livesupport@verotel.com
\n\u2022 If you are residing in the United States: 1-877-647-1300 (toll-free)
\n\u2022 If you are residing in the European Union: 00-800-44229999 (toll-free)
\n\u2022 If you are residing in the Netherlands: 020-4280788
\n\u2022 Other countries: +31 20 4280788 (international charges apply)<\/p>\n","protected":false},"excerpt":{"rendered":"

1. Cancellation of your subscription ————————————————————————————————- If you would like to cancel your membership or subscription you previously purchased with Verotel and you wish not to be billed again, please login here. 2. Issues with your usercode \/ password ————————————————————————————————- If you have lost your usercode, password, or both, you can easily request them online!Continue reading →<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.jkrcomix.com\/main\/wp-json\/wp\/v2\/pages\/5593"}],"collection":[{"href":"https:\/\/www.jkrcomix.com\/main\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jkrcomix.com\/main\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jkrcomix.com\/main\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jkrcomix.com\/main\/wp-json\/wp\/v2\/comments?post=5593"}],"version-history":[{"count":4,"href":"https:\/\/www.jkrcomix.com\/main\/wp-json\/wp\/v2\/pages\/5593\/revisions"}],"predecessor-version":[{"id":5609,"href":"https:\/\/www.jkrcomix.com\/main\/wp-json\/wp\/v2\/pages\/5593\/revisions\/5609"}],"wp:attachment":[{"href":"https:\/\/www.jkrcomix.com\/main\/wp-json\/wp\/v2\/media?parent=5593"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}